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KUNASHA AUTOMART

RIGHT SPARES • RIGHT PRICES • GENUINE BILLS

A trusted destination for genuine and original two-wheeler spare parts in Laxmi Nagar, Delhi — serving customers with transparent billing and reliable service.

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📍 C-13, Radhu Palace Road, Veer Savarkar Block, Guru Nanak Nagar Extension, Laxmi Nagar, Delhi – 110092

🕐 Open until 8:00 PM, Everyday

📞 9311920100

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BRANDS WE DEAL IN

Hero • Honda • Bajaj • TVS • Royal Enfield • Suzuki • Yamaha

© 2026 Kunasha Automart. All rights reserved.

Privacy Policy Terms & Conditions

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Privacy Policy

Kunasha Automart · Website: kunasha.in · Effective date: 24 October 2026

This Privacy Policy (“Policy”) describes how Kunasha Automart (“Kunasha Automart”, “Company”, “we”, “us” or “our”), having its place of business at C-13, Radhu Palace Road, Veer Savarkar Block, Guru Nanak Nagar Extension, Laxmi Nagar, Delhi – 110092, collects, uses, stores, discloses and protects the personal information of persons who visit the website kunasha.in (the “Website”) (“you” or “User”).

This Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 and the rules made under it (together, the “Applicable Law”). By accessing or using the Website, or by voluntarily giving us your information, you acknowledge that you have read and understood this Policy and consent to the processing of your personal information as described in it. If you do not agree, please do not use the Website or share your information with us.

1. Scope of this Policy

1.1 The Website is a showcase of two-wheeler spare parts and related services offered by Kunasha Automart. The Website does not accept online orders and does not collect online payments.

1.2 This Policy applies to personal information collected through the Website, and through calls, messages, WhatsApp chats, emails or forms that you use to contact us from the Website.

1.3 Details given to us at our store for billing (such as name, phone number, GSTIN and vehicle details) are used to prepare invoices and to meet legal, tax and accounting obligations, and are handled with the same safeguards. Nothing in this Policy limits any record-keeping that the law requires us to do.

2. Information we collect

2.1 Information you give us. When you contact us or send an enquiry, you may give us:

your name;
your mobile number and email address;
details of your vehicle (make, model, year and, if you choose to share it, registration number) and of the part you are looking for;
the content of your messages, enquiries and feedback; and
any other information that you choose to provide.

2.2 Information collected automatically. When you visit the Website, certain technical information may be collected automatically, including your IP address, device type, browser type and version, operating system, language, the pages you view, links you click, the date and time of your visit, and the website that referred you.

2.3 Information we do not seek. We do not ask for passwords, bank account, card or UPI details, health information, biometric data or other sensitive personal data through the Website. Please do not send such information to us.

2.4 Accuracy. You must give accurate and current information. We are not responsible for any consequence arising from incorrect information supplied by you.

3. Purposes for which we use your information

3.1 We use your personal information only for lawful purposes, and only to the extent necessary, namely:

to respond to your enquiries and to confirm the availability, price and compatibility of spare parts;
to communicate with you about your enquiry by phone call, SMS, WhatsApp or email;
to operate, maintain, secure and improve the Website and our services;
to understand how the Website is used, through statistics and analytics;
to prevent, detect and investigate fraud, misuse or unlawful activity; and
to comply with Applicable Law, court orders and lawful requests of authorities, and to establish or defend legal claims.

3.2 We process personal information on the basis of your consent, or where the Applicable Law permits processing without consent (for example, where you have voluntarily given us your information for a specified purpose and have not objected, or where processing is needed to comply with law).

3.3 We will not send you promotional messages unless you have agreed to receive them, and you may opt out at any time.

4. Cookies and similar technologies

4.1 Cookies are small text files placed on your device when you visit a website. We and our website platform use cookies to make the Website work, to remember your preferences and, where enabled, to measure and analyse visits.

4.2 The cookies used may include (a) essential cookies needed for the Website to function; (b) performance and analytics cookies; and (c) functional cookies that remember your choices.

4.3 You may block or delete cookies through your browser settings. If you disable cookies, some parts of the Website may not work properly.

5. Disclosure of your information

5.1 We do not sell, rent or trade your personal information.

5.2 We may share your personal information only with:

service providers and processors who help us run the Website and communicate with you, such as web hosting, website development and maintenance, analytics and messaging providers, and who are required to keep the information confidential and secure and to use it only for our instructions;
government bodies, courts, law-enforcement or regulatory authorities, where we are required to do so by law or to protect our legal rights, or to prevent harm or unlawful activity; and
a successor entity, in the event of a sale, merger or transfer of our business, subject to this Policy.

5.3 Transfers outside India. Some of our service providers (such as hosting or analytics services) may store or process information on servers located outside India. Any such transfer will be made only as permitted by the Applicable Law.

6. Retention of information

We keep your personal information only for as long as it is needed for the purposes in clause 3, or for as long as the law requires us to keep it (for example, for tax or accounting records). After that, we erase it or make it anonymous. You may ask us to erase your information earlier, as explained in clause 8.

7. Security

7.1 We take reasonable security safeguards to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction, including access controls and the use of reputable hosting and platform providers.

7.2 No method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a personal data breach, we will inform affected persons and the authorities to the extent required by the Applicable Law.

8. Your rights

8.1 Subject to the Applicable Law, you have the right to:

obtain a summary of the personal information we hold about you, the processing carried out, and the identities of those with whom it has been shared;
ask us to correct, complete or update your personal information;
ask us to erase your personal information, unless we need to keep it for a lawful purpose;
have your grievance addressed;
nominate another person to exercise your rights in the event of your death or incapacity; and
withdraw your consent at any time. Withdrawal will be as easy as giving consent. It does not affect the lawfulness of processing done before withdrawal, and we may then be unable to continue responding to your enquiry.

8.2 How to exercise your rights. Please contact us using the details in clause 12, stating your name, phone number and your request. We may ask you to confirm your identity before acting on it. We will respond within a reasonable time and in any case within the period prescribed by the Applicable Law.

8.3 Your duties. You must not give false information or impersonate another person, must not suppress material information, and must not make a false or frivolous grievance or complaint.

9. Children

The Website is meant for adults. We do not knowingly collect personal information of anyone under 18 years of age without the verifiable consent of a parent or lawful guardian. If you believe a child has given us information without such consent, please contact us and we will delete it.

10. Third-party links and platforms

The Website may link to third-party sites and services, such as Facebook, Instagram, WhatsApp and maps. These are operated by other parties under their own privacy policies. We do not control them and are not responsible for their content or their handling of your information.

11. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or in the law. The updated Policy will be posted on the Website with a revised effective date. Your continued use of the Website after the update means you accept the revised Policy.

12. Grievance redressal and contact

In accordance with the Applicable Law, any question, request or grievance about the processing of your personal information may be sent to:

Grievance Officer / Contact Person
Kunasha Automart (Attn: Proprietor / Grievance Officer)
C-13, Radhu Palace Road, Veer Savarkar Block, Guru Nanak Nagar Extension, Laxmi Nagar, Delhi – 110092
Phone: 9311920100
Available: every day, until 8:00 PM

We will acknowledge your grievance and try to resolve it within the time prescribed by the Applicable Law. If you are not satisfied with our response, you may approach the Data Protection Board of India, as provided under the Digital Personal Data Protection Act, 2023, after first raising the matter with us.

13. Governing law

This Policy is governed by the laws of India. Subject to the Terms & Conditions of the Website, the courts at Delhi shall have jurisdiction over any dispute arising from it.

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Terms & Conditions

Kunasha Automart · Website: kunasha.in · Effective date: 24 October 2026

Welcome to kunasha.in (the “Website”), owned and operated by Kunasha Automart (“Kunasha Automart”, “Company”, “we”, “us” or “our”), having its place of business at C-13, Radhu Palace Road, Veer Savarkar Block, Guru Nanak Nagar Extension, Laxmi Nagar, Delhi – 110092. These Terms & Conditions (“Terms”) govern your access to and use of the Website. Please read them carefully.

These Terms constitute a legally binding agreement between you (“you” or “User”) and Kunasha Automart. By accessing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must stop using the Website.

1. Definitions and interpretation

1.1 “Products” means the two-wheeler spare parts, oils, filters, accessories and related items shown on the Website or sold at our store. “Store” means our shop at the address above. “Content” means all text, images, logos, designs, product information, graphics and other material on the Website. “Applicable Law” means the laws of India for the time being in force.

1.2 Headings are for convenience only and do not affect interpretation. “Including” means “including without limitation”.

2. Nature of the Website

2.1 The Website is an informational showcase of the Products and services of Kunasha Automart. The Website does not provide for online ordering, online payment, shipping or delivery.

2.2 Nothing on the Website is an offer for sale. The display of a Product, price or offer is only an invitation to you to contact us or visit the Store. A contract of sale is made only when we confirm the sale at the Store and issue an invoice.

3. Eligibility

You may use the Website only if you are at least 18 years of age and are competent to contract under the Indian Contract Act, 1872. If you are below 18, you may use the Website only with the involvement of a parent or lawful guardian.

4. Product information, images and fitment

4.1 We try to keep Product descriptions, categories and images accurate. However, they are shown for general information only. Images are illustrative, and the actual Product, packaging, brand version or colour may differ.

4.2 Spare parts differ by vehicle make, model, variant and year. You are responsible for checking that a Product is suitable for your vehicle. We recommend that you confirm the part number and compatibility with our staff, ideally by showing your vehicle or the old part, before buying.

4.3 The Website may contain typographical errors, inaccuracies or omissions relating to Product descriptions, prices or availability. We may correct them at any time without notice.

5. Prices, availability and offers

5.1 Any price, discount or offer mentioned on or in connection with the Website is indicative only, may change at any time without notice, and is subject to confirmation at the Store.

5.2 Availability of any Product is not guaranteed. Please confirm price and stock with us by phone or at the Store.

5.3 Discounts are given at our discretion and may vary by Product, brand and quantity.

6. Purchases at the Store

6.1 All purchases are made at the Store (or by arrangement with us directly) and not through the Website. The sale is governed by the Sale of Goods Act, 1930, and by the terms explained to you at the time of sale.

6.2 Payment is made at the Store by the modes the Store accepts at that time. Applicable taxes, including GST, are shown on the invoice. An official invoice is provided with every purchase. Please keep it safe, as it is needed for any warranty, guarantee, return or exchange.

7. Genuine and original parts

7.1 Kunasha Automart deals in genuine and original two-wheeler spare parts. Our “Genuine Parts Guarantee” applies to Products purchased from the Store against a valid invoice, on the conditions explained at the time of purchase.

7.2 The guarantee does not cover any Product that has been misused, damaged, altered, wrongly fitted, or used beyond its normal purpose or life.

8. Warranty, returns and exchange

8.1 Where a Product carries a manufacturer’s or brand’s warranty, that warranty is given by the respective manufacturer or brand and is subject to its own terms and conditions.

8.2 Requests for return or exchange are handled at the Store, against the original invoice, subject to the conditions explained by the Store at the time of sale.

8.3 Products that have been fitted, used, damaged or altered, or that are not in their original condition and packaging, may not be eligible for return or exchange.

8.4 Nothing in these Terms affects any right you have as a consumer under the Consumer Protection Act, 2019 or any other law which cannot be excluded.

9. Installation and safety

Some Products, such as brake shoes, filters, oils and other safety-related parts, affect the safe running of a vehicle. We strongly recommend that all Products be fitted by a qualified mechanic and in accordance with the vehicle manufacturer’s instructions. We are not responsible for any loss or damage caused by wrong fitment, poor installation, misuse, lack of maintenance, accident or normal wear and tear.

10. Acceptable use

10.1 You agree to use the Website only for lawful purposes and in accordance with these Terms.

10.2 You must not: (a) use the Website in any way that violates Applicable Law; (b) attempt to gain unauthorised access to the Website, its servers or any connected system; (c) introduce viruses, malware or other harmful code; (d) use bots, scrapers or automated tools to copy or extract Content; (e) interfere with or disrupt the Website; (f) give false or misleading information; or (g) use the Website to infringe the rights of any other person.

11. Intellectual property

11.1 All Content, including the name and logo “Kunasha Automart”, text, images, layout and design, is owned by or licensed to Kunasha Automart and is protected by the Copyright Act, 1957, the Trade Marks Act, 1999 and other laws.

11.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to view the Website for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, publish or commercially use any Content without our prior written permission.

11.3 Third-party marks. Hero, Honda, Bajaj, TVS, Royal Enfield, Suzuki, Yamaha and all other third-party names, logos and trademarks mentioned on the Website belong to their respective owners. They are used only to identify the vehicles and Products we deal in. Their use does not mean that Kunasha Automart is owned by, sponsored by, or officially affiliated with those companies, unless expressly stated.

12. Third-party links

The Website may contain links to third-party websites and social media pages. These are provided for convenience only. We do not control or endorse them and are not responsible for their content, availability or practices. You access them at your own risk.

13. Disclaimer of warranties

13.1 To the fullest extent permitted by Applicable Law, the Website and its Content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose or non-infringement.

13.2 We do not warrant that the Website will be uninterrupted, timely, secure or free from errors, viruses or other harmful components.

14. Limitation of liability

14.1 To the fullest extent permitted by Applicable Law, Kunasha Automart, its proprietor, partners, employees and representatives shall not be liable for any indirect, incidental, special, consequential or punitive loss or damage, or any loss of profit, business, data or goodwill, arising out of or in connection with your use of, or inability to use, the Website, or your reliance on any Content.

14.2 In respect of any Product purchased from the Store, our total liability shall not exceed the amount actually paid by you for that Product.

14.3 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Applicable Law, including your rights under the Consumer Protection Act, 2019.

15. Indemnity

You agree to indemnify and hold harmless Kunasha Automart, its proprietor, partners, employees and representatives from any claim, loss, liability, damage or expense (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Website, or your violation of any law or the rights of any third party.

16. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

17. Force majeure

We shall not be liable for any delay, failure or interruption in the Website or our services caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, strikes, riots, war, government action, power or internet failure, or failure of third-party services.

18. Suspension and termination

We may suspend or restrict your access to the Website at any time, without notice, if we believe that you have breached these Terms or misused the Website. Clauses that by their nature should continue (including clauses 11, 13, 14, 15 and 21) will survive termination.

19. Electronic record

These Terms are an electronic record under the Information Technology Act, 2000 and the rules made under it. They are generated by a computer system and do not require any physical or digital signature.

20. General

20.1 Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force.

20.2 Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

20.3 Entire agreement. These Terms and the Privacy Policy form the entire agreement between you and us regarding use of the Website, and replace any earlier understanding on that subject.

20.4 Assignment. You may not assign your rights under these Terms. We may assign ours to a successor to our business.

20.5 No agency. Nothing in these Terms creates any partnership, joint venture, agency or employment relationship between you and us.

21. Governing law and dispute resolution

21.1 These Terms are governed by and construed in accordance with the laws of India.

21.2 If any dispute arises, the parties shall first try to resolve it amicably through discussion. You may start this by contacting us using the details in clause 23.

21.3 If the dispute is not resolved amicably, the courts at Delhi shall have exclusive jurisdiction, without affecting any right you may have under the Consumer Protection Act, 2019 to approach the appropriate Consumer Disputes Redressal Commission.

22. Changes to these Terms

We may revise these Terms at any time. The updated Terms will be posted on the Website with a revised effective date. Your continued use of the Website after any change means that you accept the revised Terms. Please review this page periodically.

23. Contact and grievances

For any question, complaint or concern about these Terms or the Website, please contact:

Kunasha Automart (Attn: Proprietor / Grievance Officer)
C-13, Radhu Palace Road, Veer Savarkar Block, Guru Nanak Nagar Extension, Laxmi Nagar, Delhi – 110092
Phone: 9311920100
Available: every day, until 8:00 PM

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